For those of our customers who have done business with us over a few years know that one of the weak\par points of the old system was handling of special orders and tag and holds. The DDi system allows for a\par pro-active tag and hold and built in reminders for follow-up. Our fabrication shop will be integrated into the new system.
Most offices have file cabinets, however, we will be giving up ours for 2006. Receiving slips and invoices will be digitized and our drivers will obtain signatures via data capture devices. The customer will get a copy of the sales order but all other paperwork will be eliminated. Images of signatures will be stored and combined with order images and then made available for reprinting from our data files. Copies of packing lists will be scanned and matched with scanned copies of invoices when they are received. When payables are paid, a digital copy of the check will be added to a transaction and the whole purchase will be digitally put in the complete transaction folder. Completely without having to sort or match a piece of paper.
Yaun Company spends quite a bit of time tracking serial numbers for heating and air conditioning products. This information will be automatically tracked by the new system. We will be able to fully integrate with UPS so that UPS charges will be automatically added to customer's invoices without holding up billing of invoices waiting for UPS charges. Often we do not have your UPS address on file.
As you can see we are very enthusiastic about our new computer system. It has always been our desire to give the best service possible to our customer base well on our way to giving you, our customers, a very stable, "best practice", state of the art business system that should serve us well into the next decade.